Services · AI Automation

Put AI to work.

Agents, workflow automation, and AI wired into the tools your team already uses. We pick the right model for the job and ship something that cuts real hours in weeks, not a platform rewrite.

In practice

Ask a question. Get a grounded answer.

A simulated RAG query, the pattern behind production chatbots, internal search, and doc-aware assistants. Every answer points back to the documents that generated it.

~/embarkdev-ai.sh
    > ai.ask('what is the refund policy for enterprise plans?')  searching 2,400 pages of indexed documentation...  matched: refund-policy.md, enterprise-terms.md  ✓ enterprise: refundable within 30 days of signature  ✓ prorated refunds available after initial window  ✓ source: /policies/refunds · updated 2026-03-12> ready for next question
    
  

What we build

Six ways we put AI to work.

Triage & routing

Sort, tag, and route incoming work automatically.

Grounded assistants

Answer staff and customer questions from your own data.

Content at scale

Drafts, summaries, and rewrites, on brand.

Semantic search

Find by meaning, not just keywords.

Conversation memory

Multi-turn context, per user.

Guardrails & logging

Audit every answer. Fail safely.

Frequently asked

Things AI buyers ask.

  • Depends on the job. We evaluate models based on your use case, budget, privacy requirements, and latency needs, not brand loyalty. Most tasks: Claude or GPT-4. Privacy-critical or self-hosted: open-source (Llama, Mistral). We'll explain the trade-offs clearly so you understand the choice.

  • We build guardrails into every automation: grounding in your data (RAG), confidence scoring, fallbacks to humans on low-confidence answers, and full logging so you can audit later. Expect ~95%+ accuracy on well-defined tasks with proper scoping.

  • That's exactly how we recommend working. Pilot one use case (e.g., support chatbot grounded in your FAQ), prove it out, then expand. We don't sell platform rewrites or "AI transformations", we ship one useful thing, then more.

  • You do. Your data stays in your infrastructure (or at the model provider, never shared). Prompts, eval sets, and custom training data are yours. We don't train on your data or share it, and we'll set up contracts with model providers that match.

  • We ground responses in your actual data (not the model's general knowledge), set confidence thresholds, and surface sources on every answer. For high-stakes use cases (legal, medical, financial), we add human review loops before publishing.

  • Yes. Most AI automations slot in alongside existing systems rather than replacing them. We'll connect to your databases, CMS, support tools, etc., and the AI layer sits on top, not a rip-and-replace.

  • Often not at first, and that's fine: AI answers are only as good as the data behind them, so a focused cleanup or pipeline phase frequently comes first. That's exactly what our data and analytics service covers, and doing it once serves both the AI and your reporting.